Refund policy

Returns
If you’re not happy with your purchase, you can request a return within 14 days of delivery. The item must be unworn, undamaged, and in its original packaging.

How to Start a Return
Email me with your order number and the item you’d like to return. I’ll reply with simple instructions for sending it back.

Return Shipping
Return shipping costs are the buyer’s responsibility. Once I receive the item in its original condition, I’ll issue your refund.

Refunds
Refunds are processed back to your original payment method. Please allow a few business days for it to appear on your statement.

Non-Returnable Items

  • Custom pieces

  • Personalized items

Exchanges
If you’d like to exchange an item, just reach out. As long as the original piece is returned in new condition, we can swap it for something else in the shop.

Damaged or Incorrect Items
If something arrives damaged or if there’s an issue with your order, contact me within 48 hours of delivery. I’ll take care of it — repair, replace, or refund depending on the situation.